How do you bring humanity to work? How do you connect with your team on different levels? What are your rules of engagement in work?
Today, we are in New York, and we talk with Jim Kalbach. Jim is a noted author, speaker, musician, and instructor in design, customer experience, and strategy. He is currently Chief Evangelist at MURAL, the digital online whiteboard designed for remote collaboration and visual problem-solving.
Jim studied music theory and composition with 12-tone composer Charles Wuorinen, and that gives us a kick-start to discuss the differences between fixed instructions, lead sheets and free improvisation in music and our daily work. We talk about systems thinking in a 12-tone composition where every note is equal and how this connects to design thinking. And we chat about the difference between rhythm, beat and cadence in agile development.
Jim shares with us his CEO playing guitar and singing in a meeting and how this brought in playfulness, opened things up and made it meaningful.
Listen to Rules of Engagement
- Connect with Jim:https://www.linkedin.com/in/kalbach/
- JTBD Tool Kit website: www.jtbdtoolkit.com
- Jim on Twitter: https://twitter.com/JimKalbach
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